Shipping Policy

Shipping Policy
Effective Date: July 28, 2025

1. Introduction

At Mirevah, we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased from our website, https://www.mirevah.com.

2. Shipping Destinations

Countries We Ship To:
United States.

Future Expansion:
We are continually working to expand our shipping destinations. Please check back regularly for updates.

3. Shipping Costs

Domestic & International Shipping:

· Free Standard Shipping: We offer free shipping on all orders.

· Porsch Shipping (Optional Upgrade): Customers can select Porsch Shipping at checkout for faster or premium delivery service. Additional fees will be calculated and shown based on your location and preferences during checkout.

No Hidden Fees:
All shipping costs (if any) are displayed at checkout. We believe in complete price transparency.

4. Order Processing Time

Processing Time:
Orders are processed within 1-2 business days (Monday to Friday, excluding holidays).

Order Cut-Off Time:
Orders placed before 5:00 PM EST will begin processing the same day.

Weekend and Holiday Orders:
Orders placed on weekends or public holidays will be processed on the next business day.

5. Estimated Delivery Time

Standard (Free) Shipping:

· Domestic Orders: 3–5 business days

Porsch Shipping (Optional Upgrade):

· Delivery time may range from 1–3 business days, depending on your location and carrier availability. Exact estimates will be provided at checkout.

Note:
Delivery times are estimates and may vary due to carrier delays, weather, or customs inspections.

6. Shipping Methods and Carriers

Reliable Carriers:
We partner with trusted shipping carriers to ensure your order is safe and prompt.

· Domestic Carriers: USPS, UPS, FedEx

Shipment Tracking:
All shipments include tracking. You will receive tracking details via email once your order is dispatched.

Insurance:
All shipments are insured against loss or damage.

7. Order Tracking

You will receive a shipping confirmation email with:

· Your tracking number

· The carrier’s name

· A direct link to track your package

Track Online:
Visit the carrier’s website to track your shipment.

8. Delivery Issues

8.1 Delayed or Lost Packages

· Your delivery is delayed beyond the estimated window

· Your tracking shows "delivered" but you haven’t received it

8.2 Damaged Packages

· Email us within 3 days with photos of damaged items and packaging

· We’ll replace or refund the item based on your preference

9. Missing Items

Report missing items within 3 days of receiving your order.
We will either send the missing items or process a refund.

10. Return and Refund Policy

Returns Accepted Within: 7 days of delivery

Eligibility:

· Item must be unused, undamaged, and in original packaging

· Certain items (e.g., personalized or final sale items) may not be returnable

Return Shipping:

· Customer responsibility unless the item is defective or incorrect

· We cover return shipping for defective or wrong items

Refunds:

· Issued within 7–14 business days after return approval

· Returned to the original payment method

Full details are available at https://www.mirevah.com/refund-policy

11. Incorrect Address

Ensure shipping details are accurate.

· We are not responsible for incorrect addresses

· If a package is returned to us, we’ll contact you for reshipment (additional charges may apply)

12. Contact Information

If you have any questions, reach out to:

· Email: info@mirevah.com

· Phone: +1 (640) 600-9093

· Mailing Address:
Mirevah
78 Denow road
Lawrenceville, NJ 08648
United States

Customer Service Hours: Monday to Friday, 9 AM – 5 PM EST

13. Changes to This Shipping Policy

We reserve the right to update this policy. All changes take effect immediately when posted on our site.

Thank you for shopping at Mirevah!
We're committed to delivering a premium experience, every time.